Ordering and Returns
Ordering and Return Policy
We are committed to providing you with a convenient and worry-free shopping experience.
1. Ordering Process
- Browse Products: You can browse all the products we offer on our website.
- Select Products: Choose the products you wish to purchase and select the corresponding color, size, and other details.
- Add to Cart: Click the “Add to Cart” button to add the products to your shopping cart.
- Checkout: Once you have finished selecting products, click the “Checkout” button to proceed to the checkout page.
- Fill in Information: On the checkout page, you need to provide your shipping address, payment method, and other details.
- Submit Order: After confirming that the order information is correct, click the “Submit Order” button to complete the order submission.
- Payment: You can choose from the payment methods we offer to complete the payment.
- Order Confirmation: After successful payment, you will receive an order confirmation email from us.
2. Payment Methods
We accept the following payment methods:
- [List accepted payment methods, e.g.:]
- Credit Card
- Apple Pay
- Mada
- StcPay
- Visa
3. Return Policy
- Return Period: We offer a 7-day no-reason return service. You can apply for a return within [fill in time, e.g., 14 days] from the date you receive the product.
- Return Conditions:
- The product must remain in its original condition and unused.
- The product must include all original packaging and tags.
- The product must be undamaged and suitable for resale.
- Return Process:
- Contact our customer service team to apply for a return.
- We will provide you with the return address and instructions.
- Please send the product back to us along with all original packaging and tags.
- We will process your refund after receiving the returned product and confirming it meets the return conditions.
- Refund Method: The refund will be issued to your original payment method.
- Return Shipping Fees: Return shipping fees will be borne by seller.
4. Contact Us
If you have any questions about the Ordering and Return Policy, please contact us at:
- qlwy2.com@gmail.com
- Whatsapp: 84928979684
- Address: 1 Matheson Street, Causeway Bay, Hong Kong
Thank you for choosing our services!